Delivering Success!
Always
First and foremost, we are a Scottish family-run wholesale business. We see ourselves as a business for families, and because of this, we can be more reactive, ensuring we add value to everything we do. We are an innovator in our sector, but more than that, we desire to push forward and shake up the market, championing sustainable practices and being a force for good.
We can only do this with the help of our customers and suppliers. Your success adds to our success with co-prosperity being our focus. ‘Delivering Success’ is not some empty promise. We aim to help you create a business that lifts your shopper experience above the ordinary. We’re members of the Unitas Group. As a member, we receive deals and competitive prices, which we can, in turn, offer to our customers. We are constantly working with our suppliers to give all our customers fantastic promotions they can pass on to shoppers in their local community.
Filshill Values
We are incredibly proud of how proactive and caring the Team at Filshill are. We are also proud of the part that they all play in our business. Filshill is not just a family business, but a business for families. We take great satisfaction in our staff’s individual and collective achievements and qualities.
Doing the right thing means we treat people well. Our staff’s well-being is firmly placed at the centre of our business strategy. We care about our communities. We support local groups as well as national charities. Every decision we make as a business has to be underpinned by the ethos of doing the right thing.
We are a service business. Our success depends on being passionate. It’s about giving our absolute best to help our customers. Our drivers are a great example. Each day they go the extra mile and help unload all our customers’ deliveries directly into their stores. Little touches like this make all the difference.
We never rest on our laurels. We know that when we improve, our customers’ business improves too. Our co-prosperity depends on us always questioning. Always looking ahead. Always investing.
Our Company History
Our business has been in our family since it was established in 1875. We started life as a confectionery manufacturer before opening our first cash-and-carry operation in the 1950s, and then in the 1960s we became a delivered goods business. Moving to Hillington in 1994, our warehouse expanded twice over the next two decades to accommodate the successful growth.
The Present
Our business has been in our family since it was established in 1875. The company was a confectionery manufacturer for 55 years before we opened our first cash and carry operation. This quickly developed into a delivered goods business in the 1960s. As was the case with many manufacturing industries, costs became prohibitive and we decided to pull out of manufacturing to concentrate on the cash and carry and delivered wholesale businesses. We moved to the Ainslie Road premises in Hillington in 1994 and expanded the operation twice before our move to Westway in 2023.
The Future
Westway is just the first step into our future. Our 120,400 sq ft distribution centre allows us to increase operational capacity and open even more stores in Scotland and the North of England. The move fits into our 10-year growth strategy, which will improve efficiency and productivity as we invest in the company’s long-term success, and protect future revenue streams, allowing us to increase customer satisfaction. We aspire to become the most frictionless wholesaler in Scotland.
The Team
With over 230 staff, we understand that people are at the very heart of our business. We are a family business and have many different family members working with us. We operate an open door policy where every staff member can talk directly to a director. We live and breathe our values and are Proud of our Filshill Family. That’s one of the reasons why we have a superb record in retaining our staff.